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SHIPPING

SHIPPING POLICY

Thank you for shopping at Peony Apparel. Please review our shipping policy to understand how we handle the shipment of your orders.

Domestic Shipping (UK):

  1. For orders within the UK, a standard shipping fee of £2.99 will be applied at checkout.

  2. Enjoy free shipping for orders over £50 within the UK.

  3. Shipping fees are non-refundable.

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Shipping Timeframe:

  1. Orders are processed within 1 business day.

  2. Standard shipping within the UK typically takes 3-5 business days.

  3. Please note that these delivery times are estimates and may vary depending on external factors.
     

International Shipping:

*Europe (3-5 working days) £13 up to 2kg.

*Rest of the world (6-8 working days) £25 up to 2kg.

Shipping Address:

  1. Ensure that the shipping address provided at checkout is accurate and complete.

  2. We are not responsible for packages delivered to an incorrect address due to customer error.
     

Order Changes:

Once an order is placed, we are unable to modify the shipping address or shipping method.

Delayed Shipments:

In the event of unexpected delays, we will notify you promptly. However, Peony Apparel is not responsible for shipping delays caused by external factors, including but not limited to weather conditions and postal service disruptions.

Contact Us:

If you have any questions or concerns about our shipping policy, please contact our customer service team at customercare@peonyapparel.co.uk.

Thank you for choosing Peony Apparel. We appreciate your business.

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